Privacy Policy

At Haamei, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from haamei.com.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information, including:

  • Your name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and purchase information

  • Payment-related information

  • IP address and device information

  • Browser type and website activity

  • Communications you send to our customer service team

Payment information may be processed by third-party payment providers. We do not necessarily store complete payment card details directly.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Send order confirmations and tracking information

  • Process returns, refunds, or exchanges

  • Respond to customer service inquiries

  • Prevent fraud and unauthorized transactions

  • Improve our website, products, and services

  • Maintain the security and functionality of our website

  • Send marketing communications where permitted by law and where you have provided the required consent

3. Order Processing

When you place an order on haamei.com, we use the information you provide to verify the transaction, process payment, prepare your order, and arrange delivery.

Please ensure that all information submitted during checkout is complete and accurate.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

Depending on your location, you may be able to manage or reject certain non-essential cookies through your browser settings or any cookie controls available on our website.

Disabling certain cookies may affect some website features.

5. Sharing of Personal Information

We may share necessary personal information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and e-commerce service providers

  • Customer service providers

  • Fraud prevention and security providers

  • Analytics and marketing service providers

We only share information reasonably necessary for these providers to perform their services.

We do not sell your personal information for money.

6. Third-Party Services

Our website may use services provided by third parties.

These providers may collect and process information in accordance with their own privacy policies. We recommend reviewing the privacy practices of any third-party service you use through our website.

Our website may also contain links to external websites. Haamei is not responsible for the privacy practices or content of third-party websites.

7. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We may retain your personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Maintain transaction and business records

  • Resolve disputes

  • Prevent fraud

  • Comply with applicable legal, tax, and accounting obligations

When information is no longer required, we may delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on the laws applicable in your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information

Some rights may be subject to legal limitations or exceptions.

To submit a privacy-related request, please contact us at servicehaamei@outlook.com.

10. Marketing Communications

If you have agreed to receive promotional emails, you may unsubscribe at any time by using the unsubscribe option provided in the message or by contacting us.

You may still receive non-promotional communications related to your orders, transactions, account, or customer service requests.

11. Children’s Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate parental or guardian consent.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, services, or legal requirements.

Any updated version will be published on haamei.com. We encourage you to review this page periodically for changes.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Website: haamei.com
Customer Service Email: servicehaamei@outlook.com

Haamei Customer Service Team